Tag: coronavirus

3 DEAL Killing Customer Service Mistakes During COVID-19 and Better Responses in Difficult Situations

How “company policies” will destroy customer relationships and lifetime value of a client Customer outreach is critical in times of uncertainty, but the question becomes what to say,…

6 Effective Customer Outreach Strategies Small Business Can Use During Covid-19 Quarantine In The Next 48 Hours

While small businesses struggle to make sense of how to operate during no contact, quarantine orders, there is a great deal of uncertainty with how to handle much…